CapitelistHelp Center

Connectivity guide

Coming soon

Resolve Import Errors

Handle failed extraction, low confidence or rows that cannot be mapped safely.

Current Capitelist screen for Resolve Import Errors.

Before you start

Prepare the source material before starting. Imports and share links are useful only when scope, recipient and source quality are clear.

The file, screenshot or recipient scope is ready.
Private data has been redacted where possible.
You are ready to review results before committing or sharing.

Detailed steps

01

Open the import batch with errors

Start from the screen named in the step and confirm the portfolio in the top bar before you change anything. If the wrong portfolio is selected, switch portfolios first.

02

Read the error or confidence message

Use this step to turn loose information into a clear portfolio record. If you are missing an input, note the gap instead of guessing.

03

Retry with a clearer file or manually enter critical records

Enter the values exactly as they appear in your source material. Include enough detail that you or an advisor can later understand what the record is and why the value is credible.

04

Document what was skipped if the source remains ambiguous

Use this step to turn loose information into a clear portfolio record. If you are missing an input, note the gap instead of guessing.

Field guide

Source

The file, statement, screenshot or link scope.

Use the most complete and recent source available.
Confidence

How reliable the extracted or shared information is.

Low confidence requires manual review.
Scope

What sections are imported, committed or shared.

Avoid accidental disclosure or duplicate records.
Expiry

How long access or source relevance lasts.

Use short windows for external review links.

Decision rules

What it adds

  • Prevents bad files from becoming bad portfolio data.
  • Gives you a clear path when automation cannot finish.

What it does not do

  • Some files are too incomplete or low quality for reliable extraction.
  • Retries cannot fix missing pages or hidden fields.

Common mistakes

What to check

  • Do not force low-confidence rows into production records.
  • Use manual entry for high-value records when the import is uncertain.

Entering a clean-looking value without recording where it came from.

Ignoring currency, ownership percentage or valuation date because the total appears reasonable.

Using ordinary notes for private access information.

Assuming Resolve Import Errors produces advice, verification or execution beyond the workflow described here.

After you save

  • Return to Net Worth and confirm totals changed as expected.
  • Open Capital Review to see whether the record created, resolved or changed any review item.
  • Check whether the record should affect Forecast, Investment Plan, exports or share links.
  • Revisit this connectivity guide when source evidence changes.

Keep reading